〈 KB

How to troubleshoot "... was blocked because this type of file can harm your device." issue with MS Edge

Sometimes when you try to download the installation file from Bandisoft, you may find that Microsoft Edge displays the error message as shown below and it fails to download the file.

MS Edge may misdiagnose the installation file as malware when the malware checking function of the browser is not working correctly or the database referred by the checking function is not the latest one.

For troubleshooting, click the … button and select Keep as shown below to complete the download of the installation file.

If the downloaded file is suspected of containing malware, you may visit the link below to analyze the file. Virustotal is an affiliate company of Google and the malware checking service provided by the company is commonly used worldwide.